New Electronic Health Records System
We are excited to announce that July will see the arrival of our new electronic health records system.
In our continuing effort to improve our patients’ experience with our Care Team, we have made the decision to move to a new electronic health records (EHR) system. By making this move we look to significantly improve the team’s efficiency in documenting and managing patient encounters and diagnoses, and to improve communication both within the office and with our patients.
The most significant change this move will make for our patients is access to a Patient Health Record (PHR) portal. This secure website will allow you to have direct, 24/7 access to your child’s medical records, laboratory results and other documents. In addition to record access, the PHR will allow you to maintain your contact and third-party payer information, complete office encounter questionnaires prior to your appointment, share documents with us, access your billing statements—which will be much easier to read and understand—and communicate with our Care Team. In fact, once the new EHR is fully live in our clinic, all electronic communication with our Care Team will be restricted to the PHR—the “firstname.lastname@example.org” and “email@example.com” email accounts will no longer be used to provide medical advice or direction. The reasons for moving all electronic communication to the PHR is:
- making all communication a part of the patient’s medical record, and
- ensuring the entire Care Team has access to any medical advice or direction given outside of an office visit.
Changing EHR vendors is a big decision for a medical facility, and the actual move is a daunting task. Therefore, we thank you in advance for your understanding as we make this transition in the final weeks of July, and especially for your patience as we may ask again for your contact and third-party payer information to verify the accuracy of the data transfer.
Clinic Closure in July
We will be closed for the week of July 8th–12th for Dr Dickerson to attend a Continuing Medical Education (CME) conference. All physicians are required to annually obtain a certain number of CME hours to maintain their medical accreditation. Although the office will be closed to seeing patients, our staff will be answering the phones during our normal business hours to schedule future appointments and to triage acute needs. If you have an acute illness or need that requires seeing a physician, please contact the office of Dr Regina Justice at Just Us Kids at 770-683-KIDS. Dr Dickerson will be back in the clinic on Monday, July 15th.
In addition to the week of July 8th, we will be closed Thursday, July 4th in observance of the 4th of July holiday, and again on Friday, July 26th for a day of training on our new EHR system.
Help Us Celebrate!
We have a beautiful new building with lots of blank walls that we want to decorate with portraits of our vibrant kids!
Help us celebrate the grand opening of our new office. We are working with Precious Memories Portraits to capture some special portraits of our kids. If you are interested in participating, please contact Precious Memories Portraits at 770-254-9660. They are offering a complimentary 20-minute session per child, with no purchase necessary. Previews from your session will be available for online viewing. Special portrait collections will be available if you desire to purchase any of the images.